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Error code list for Gaggenau washing machine

  • E03

    Cause:

    Door is open.

    Solution:

    Replace the door lock.

  • E5

    Cause:

    Water supply error.

    Solution:

    Replace the solenoid valve.

  • E06

    Cause:

    Door sensor error.

    Solution:

    Replace the door latch.

  • E10

    Cause:

    Heating error.

    Solution:

    Replace the heating element.

  • E16

    Cause:

    Door is open.

    Solution:

    Replace the door lock.

  • E17

    Cause:

    Water in washing machine base.

    Solution:

    The error code typically occurs due to a defective gasket or hose. Follow the limescale trail that leads to the defective part and replace the part.

  • E18

    Cause:

    Water drain timeout.

    Solution:

    Replace the drain pump.

  • E21

    Cause:

    Commutator error.

    Solution:

    Replace the carbon brushes.

    How to reset the error code after replacing the carbon brushes
    1. Turn the program selector to 6 o'clock (spin)
    2. Press and hold the "Option", "Menu" or spin button
    3. Turn the program selector knob to 7 o'clock (pumping) and continue to hold the button for 10 seconds (or until the power button flashes)
    4. Release the button and turn the program selector to 12 o'clock (stop).

  • E23

    Cause:

    Water in washing machine base.

    Solution:

    The error code typically occurs due to a defective gasket or hose. Follow the limescale trail that leads to the defective part and replace the part.

  • E26

    Cause:

    Water level error.

    Solution:

    Replace the level sensor.

  • E29

    Cause:

    Water supply error.

    Solution:

    Replace the aquastop inlet hose.

  • E32

    Cause:

    Imbalance detected.

    Solution:

    The error code usually occurs if large pieces of clothing are washed, but the washing machine is not loaded completely - e.g. bed linen, bath towels, etc. If you wash one large bed sheet at a time, it can clump together and create an imbalance in the drum. If the error code occurs regardless of what you are washing, the error may also be due to the level control being faulty.

  • E33

    Cause:

    Too much detergent.

    Solution:

    The error code usually occurs if foam is formed due to too much detergent. In this case, the foam will be able to come out through the soap compartment. Use less soap when washing.

  • E34

    Cause:

    Door is open.

    Solution:

    Replace the door lock.

  • E57

    Cause:

    Door is open.

    Solution:

    Replace the door lock.

  • F01

    Cause:

    Water supply error.

    Solution:

    Replace the solenoid valve.

  • F02

    Cause:

    Heating error.

    Solution:

    Replace the heating element.

  • F03

    Cause:

    Drain error.

    Solution:

    Replace the drain pump.

  • F04

    Cause:

    Commutator error.

    Solution:

    Replace the carbon brushes.

  • F05

    Cause:

    Commutator error.

    Solution:

    Replace the carbon brushes.

  • F08

    Cause:

    Door is open.

    Solution:

    Replace the door lock.

  • F16

    Cause:

    Door is open.

    Solution:

    Replace the door lock.

  • F17

    Cause:

    Water supply error.

    Solution:

    Replace the solenoid valve.

  • F18

    Cause:

    Unable to drain water.

    Solution:

    Replace the drain pump.

  • F21

    Cause:

    Commutator error.

    Solution:

    Replace the carbon brushes.

  • F23

    Cause:

    Water in washing machine base.

    Solution:

    The error code typically occurs due to a defective gasket or hose. Follow the limescale trail that leads to the defective part and replace the part.

  • F26

    Cause:

    Water level error.

    Solution:

    Replace the level sensor.

  • F29

    Cause:

    Water supply error.

    Solution:

    Replace the solenoid valve.

  • F32

    Cause:

    Imbalance detected.

    Solution:

    The error code usually occurs if large pieces of clothing are washed, but the washing machine is not loaded completely - e.g. bed linen, bath towels, etc. If you wash one large bed sheet at a time, it can clump together and create an imbalance in the drum. If the error code occurs regardless of what you are washing, the error may also be due to the level control being faulty.

  • F33

    Cause:

    Too much detergent.

    Solution:

    The error code usually occurs if foam is formed due to too much detergent. In this case, the foam will be able to come out through the soap compartment. Use less soap when washing.

  • F34

    Cause:

    Door is open.

    Solution:

    Replace the door lock.

  • F37

    Cause:

    Commutator error.

    Solution:

    Replace the NTC sensor.

  • F43

    Cause:

    Commutator error.

    Solution:

    Replace the carbon brushes.

  • F44

    Cause:

    Commutator error.

    Solution:

    Replace the carbon brushes.

    How to reset the error code after replacing the carbon brushes
    1. Turn the program selector to 6 o'clock (spin)
    2. Press and hold the "Option", "Menu" or spin button
    3. Turn the program selector knob to 7 o'clock (pumping) and continue to hold the button for 10 seconds (or until the power button flashes)
    4. Release the button and turn the program selector to 12 o'clock (stop).

  • F57

    Cause:

    Electronics error.

    Solution:

    An electronics error can be due to a faulty control module, but can also be due to defects in other electronics. To find out more about the problem, we recommend that you search for symptoms via our troubleshooting guide instead.

  • F63

    Cause:

    Electronics error.

    Solution:

    An electronics error can be due to a faulty control module, but can also be due to defects in other electronics. To find out more about the problem, we recommend that you search for symptoms via our troubleshooting guide instead.

  • F67

    Cause:

    Electronics or motor error.

    Solution:

    The error code can both occur due to a faulty control module, but can also be caused by worn carbon brushes or a faulty engine. We recommend that you search for symptoms via our troubleshooting pages.

  • Key

    Cause:

    Child lock enabled.

    Solution:

    Child lock enabled. See here or in the user manual how to switch it off.

1
  • Professional machine cleaner for washing machines (500 ml)
    Our professional machine wash for washing machines is a specially developed product that ensures effective cleaning of your washing machine. With regular use, this product can remove limescale, soap scum and accumulated dirt. The result is a clean and fresh machine that performs optimally and has a longer service life.

    Why use Professional Machine Cleaner?
    Detergent ensures that your clothes are washed clean, but it does not ensure that the washing machine is kept clean. On the contrary, the detergent accumulates over time in your washing machine and can result in a smelly machine. It is therefore important that you occasionally use machine cleaners that clean the washing machine deeply and leave it clean and fragrant.

    Here's how to do it:
    1. Empty the washing machine of clothes.
    2. Pour 2 dl into the soap box. Run a program at 40°C without prewash.
    3. Repeat the process regularly, preferably once a month, to keep the machine in top shape.
    17.95GBP
    In stock. Del 2-3 work days.
    Read more.
   

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